FAQ

How can I track my order?

Once your order has been shipped, you will receive a confirmation email containing a tracking number. You can use this number to track the status of your order on the carrier's website.

What is your return policy?

We accept returns within 30 days from the date of purchase, as long as the items are unused and in their original packaging. Please contact us to obtain a return form and return instructions.

How can I contact customer service?

You can contact us through our contact form on our website or via email at infoglamourinbox@gmail.com. We strive to respond to all inquiries within 24 hours.

I haven't received my order yet. Why is it taking so long?

We apologize for the delay. Sometimes international delivery may take longer than expected due to customs processing. However, you can track your order and check its location at any time. If you need assistance in tracking your package or have any questions, please contact us via email at infoglamourinbox@gmail.com.

What payment methods do you accept?

We accept payments by debit card, credit card, PayPal, Apple Pay, and Mastercard.